We don't ship any tall glass vase/stands 30'', 32'' and 40" by box. Pallet shipping requires commercial address with loading dock or forklift, or they can be picked up at your local terminal, shipping is for for over $900 for pallet shipping.
For pallet shipping we need your commercial address with loading dock to avoid any extra charges.
For damaged items, please provide picture proof for reimbursement.
Please make sure to have your shipping address be a safe location. If the tracking states the package was delivered and you haven't received it, please check with your neighbors and in areas around the residence the driver may have left it for you. Unfortunately, we cannot be held responsible for a package not being there if the tracking states it was delivered.
We do not ship to Hawaii, PR or minor outlying islands at the moment.